Find the answers you're looking for.
Browse our most frequently asked questions below to learn more about our services, lending process, and how we can help you achieve your financial goals.
Got questions?
We’ve got answers.
We’ve got answers.
Our FAQ page is here to help you navigate the complexities of finance with ease. From understanding different loan types to the application process, we’ve compiled answers to the most common questions we receive. If you can’t find what you’re looking for, feel free to reach out to us directly!
Frequently Asked Questions
A pre-approval evaluates whether you qualify for a loan, and estimates the maximum amount that the lender would be willing to lend.
Mortgage Pre-Approval Checklist
A completed and signed application form.
Identification documents such as Drivers Licence, Passport or Medicare Card.
Proof of income such as latest 2 payslips or last 2 years tax returns if self-employed. (One year tax return could be considered on case-by-case basis).
Genuine savings are funds a borrower has saved or held in their own name over time, typically for at least 3 months, demonstrating financial discipline. Depending on lender policy, gifted funds and a satisfactory rental payment history may also be accepted as evidence of genuine savings.
Details of current liabilities or debts such as home loans, credit cards, personal loans, vehicle loans, HECS or Help Debt and any other.
Details of monthly living expenses forecast.
Disclosure of any adverse credit history profile.
10 steps to a better home loan:
Home Buyers Journey
Why choose a mortgage broker?
More choice
When you are sitting in front of a mortgage broker you are sitting in front of a number of banks and hundreds of products versus a banker who has access to limited banking products. When banks have limited products to recommend, you are more likely to get a “No”.
Specialisation
A Broker can be seen as a loan expert dealing with wider customer needs and products. By engaging a broker with specialist knowledge of lender policies and approval guidelines, you significantly reduce the risk of being refused a home loan.
Experience
Brokers often own their own business and are committed for long term to their customers. Lending is all they do and can give you professional advice to match your needs with suitable lending solution.
Saves money and time
Mortgage Brokers can compare hundreds of home loans from dozens of lenders and identify the best deal, saving money in terms of interest rates and fees. Also, a broker does all documentation; manage the whole process on your behalf whilst you spend time with your family and friends.
Follow-ups
Following up your loan application with banks can be time consuming and frustrating. With a mortgage broker, due to personalised service, will keep you informed in advance and provide advice at every step.
Long - term peace of mind
Bank staff change so often, and you may have to deal with different employees. A mortgage broker will look after you for the life of your loan and make sure, you’re always in the best financial position.
Broker is the perfect financial partner
Because the broker has a good understanding of your financial position, they are well placed to help you if your application hits a hurdle rather than leaving you to deal with on your own.
When you are sitting in front of a mortgage broker you are sitting in front of a number of banks and hundreds of products versus a banker who has access to limited banking products. When banks have limited products to recommend, you are more likely to get a “No”.
Specialisation
A Broker can be seen as a loan expert dealing with wider customer needs and products. By engaging a broker with specialist knowledge of lender policies and approval guidelines, you significantly reduce the risk of being refused a home loan.
Experience
Brokers often own their own business and are committed for long term to their customers. Lending is all they do and can give you professional advice to match your needs with suitable lending solution.
Saves money and time
Mortgage Brokers can compare hundreds of home loans from dozens of lenders and identify the best deal, saving money in terms of interest rates and fees. Also, a broker does all documentation; manage the whole process on your behalf whilst you spend time with your family and friends.
Follow-ups
Following up your loan application with banks can be time consuming and frustrating. With a mortgage broker, due to personalised service, will keep you informed in advance and provide advice at every step.
Long - term peace of mind
Bank staff change so often, and you may have to deal with different employees. A mortgage broker will look after you for the life of your loan and make sure, you’re always in the best financial position.
Broker is the perfect financial partner
Because the broker has a good understanding of your financial position, they are well placed to help you if your application hits a hurdle rather than leaving you to deal with on your own.
New FAQ Item
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Integer nec odio. Praesent libero. Sed cursus ante dapibus diam. Sed nisi. Nulla quis sem at nibh elementum imperdiet. Duis sagittis ipsum. Praesent mauris.
Fusce nec tellus sed augue semper porta. Mauris massa. Vestibulum lacinia arcu eget nulla. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Curabitur sodales ligula in libero.
Fusce nec tellus sed augue semper porta. Mauris massa. Vestibulum lacinia arcu eget nulla. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Curabitur sodales ligula in libero.
You can preview our Credit Guide & Privacy Statement here by hitting the VIEW STATEMENT button.
This document provides you with information relating to our activities and those of our credit representatives. It contains information about various fees and charges that may be payable by you to us, as well as about certain commissions we may receive from a licensee when we are acting as a credit representative, or we pay to certain third parties.
It also contains information about what you should do if you have a complaint or dispute in connection with our services as a credit representative
This document provides you with information relating to our activities and those of our credit representatives. It contains information about various fees and charges that may be payable by you to us, as well as about certain commissions we may receive from a licensee when we are acting as a credit representative, or we pay to certain third parties.
It also contains information about what you should do if you have a complaint or dispute in connection with our services as a credit representative
Privacy Statement
